Black & Decker Warranty

 

Black & Decker Warranty Policy

Black & Decker is confident of the quality of its products and offers an outstanding guarantee for users of the product. This guarantee statement is in addition to, and in no way prejudices your contractual rights. The guarantee is valid within the territories of the Member States of the European Union and the European Free Trade Area. 

If your Black & Decker product becomes defective due to faulty materials or lack of conformity within 24 months from the date of purchase, Black & Decker guarantees to replace all defective parts, repair products, subjected to fair wear and tear, to make sure of the minimum inconvenience to the customer, unless: 

  • The product has not been used for trade, professional or hire purposes.
  • The product has been subject to misuse or neglect.
  • The product has sustained damage through foreign objects, substances or accidents.

In order to make a claim, you will need to submit proof of purchase to the seller or an authorised repair agent and your product must display the CE mark, as shown below.

Click here for your nearest Black & Decker authorised repair agent

 

Licensed Products

Manual Cleaning Equipment 5 Years warranty, Electric Heaters and Electric Coolers 2 years warranty, Small Domestic Appliances 2 years warranty, Power Bars & Extension cords 2 years warranty, Electric Pressure Washers 1 years warranty, Electric Wet & Dry Vacuums 1 years warranty, Electric Pumps 1 years warranty, Garden Hand Tools 1 years warranty.  

BLACK + DECKER has granted the following products to be manufactured and sold under license with the stated warranties, under the same terms and conditions as the 2 years warranty on BLACK+DECKER POWER TOOLS, but over the stated period for each licensee.

 

2 Year Limited Warranty

BLACK+DECKER warrants products for two (2) years against any defects in material or workmanship. The defective product will be replaced or repaired at no charge in either of two ways.

The first option, which will result in exchanges, only, is to return the product to the retailer from whom it was purchased (provided that the store is a participating retailer). Returns should be made within the time period of the retailer’s policy for exchanges (usually 30 days after the sale). Proof of purchase may be required. Please check with the retailer for their specific return policy regarding returns that are beyond the time set for exchanges.

Please return the complete unit, transportation prepaid, to any BLACK+DECKER/DEWALT Certified Service Center, any BLACK+DECKER Authorized Service Center or DEWALT Authorized Service Center.

The second option is to send the product (prepaid) to a BLACK+DECKER owned or authorized Service Center for repair or replacement at our option. Proof of purchase may be required.

We will repair, without charge, any defect due to faulty material or workmanship.

Please note BLACK+DECKER warranties do not extend to and no reseller is authorized to extend such warranties to any consumer, without express approval of BLACK+DECKER.

These warranties do not cover failures due to abuse, accidental damage or when repairs have been made or attempted by non-approved personnel other than BLACK+DECKER and its Authorized Service Centers.

This warranty does not apply to accessories. This warranty gives you specific legal rights and you may have other statutory rights which vary from state to state or province to province. To the extent permitted by law BLACK+DECKER shall not be liable for direct, indirect, special, incidental or consequential damages (including loss of profit). Should you have any questions, contact the manager of your nearest BLACK+DECKER Service Center. This product is not intended for commercial use.

With a heritage of more than 100 years as one of the most trusted brands in the world, the BLACK+DECKER warranty continues to build on the trust of providing innovative and reliable products, while also giving consumers a more meaningful, emotional and empowering experience for the home. Globally, BLACK+DECKER is confident of the quality of its products and offers an outstanding guarantee for users of its products.

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